"...BOSS has been eloquent in its ability to articulate relevant departmental information to hospital administration and the BOSS capacity to convert customized, ad hoc reports to Microsoft Excel spreadsheets has proven to be a most powerful departmental tool."

John J. Reynolds, Dir., Soc. Wk / Continuity of Care
St. Barnabas Hospital
New York

"Thank you for your consistent prompt response to us... we really appreciate your service. The BOSS System has really met our needs and is definitely user friendly. After using other products, we appreciate your responsiveness with enhancements."

Barbara Bailey, Director of Social Work
Lawrence Memorial Hospital
Lawrence, Kansas

"I'm a new employee of this hospital and a new BOSS operator. I have enjoyed learning the program. But my comment is directed to the service that has been given to us by Bob Miller. We have called him several times to clarify questions about the program. He has been very helpful as well as polite and courteous. He never makes me feel that my questions are trivial. I really appreciate the effort he has gone to making me better understand and utilize the program. Thanks! Bob."

Christy Sitton, Secretary
Midwest City Regional Hospital
Midwest City, Oklahoma

"...As programs shifted to the outpatient arena, information systems were not able to modify our software to respond to our new needs. We started using BOSS in 1995 and have found it to be a very good program which is easily modified...the technical support has been excellent. The cost of the program and the annual fee are very reasonable. The more I use BOSS, the more I am impressed with its capabilities."

Bob Ford, ACSW, Director of Social Services
Lourdes Hospital
Binghamton, New York

"BOSS and now my increasing knowledge and use of the SF-36 are assisting in my department staying on the cutting edge of information and goal setting -- effecting quality patient outcomes."

Ellen Mocinski
Maine Medical Center
Portland, Maine

"We are still in the process of learning the system and tailoring it to our needs, but already it is making reporting (statistics) much faster and more efficient. I still find the program a little cumbersome in some ways and I haven't yet had time to explore some of the things it will do but on the whole, we are finding it quite useful."

Lynn Pennington, Social Work Department
Johnson City Medical Center
Columbus, Ohio

"As a large hospital (over 750 beds) we enter over 2,800 cases into BOSS each month. The software is easy to use, easy to customize to our diverse needs and report generation is incredibly fast. We used to have another Hospital Social Work Software package before we purchased BOSS in 1993. The difference between the two was like night and day. BOSS is so much better."

John Hitchner, MSW, Systems Coordinator
Riverside Methodist Hospital
Columbus, Ohio

"North Carolina Baptist Hospital is constantly expanding it's subsidiaries in Home Health, DME, IV, Rehabs, etc. BOSS allows us to compare what agencies our patients are using and the reason they did not use an NC BH subsidiary."

Lynda Whitehurst, Data Entry Operator
North Carolina Baptist Hospital
Winston Salem, North Carolina

"We have truly enjoyed our BOSS and look forward to future upgrades. We do hope that the graphics continue to upgrade because we feel that the graphics will help us with the CQI in future."

Brandi Strange, Secretary
Baptist Hospital of East Tennessee
Knoxville, Tennessee

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